IMMH respects the privacy of your personal information. This Privacy Policy (‘Policy’) explains how we collect and use personal information of users (‘you’).
What information we collect and how we collect it
- Subscriber information. We collect your name and email address for the purposes of sending you the IMMH updates and to inform you of news or events related to IMMH and the integrative mental health industry. We obtain your consent to send you these communications when you provide your email address; and we collect any other information that you voluntarily provide in communications with us.
- Other user information. We also collect information that users voluntarily provide in emails and other communications with us. We process this information based upon our legitimate interests in responding to communications and/or with user consent.
What we do with your information
- Subscriber information. We use your email address to send out updates on news, events and offers related to IMMH and the integrative mental health industry.
- Other user information. We use any other information that users provide solely for communicating with the user who provides the information.
How we share your information
- Service providers. We may share your information with technology service providers (g. email, customer relations management) for the purposes set out in this Policy. We require such service providers to handle your data securely and only for those purposes.
Third Party Processors
Our carefully selected partners and service providers may process personal information about you on our behalf as described below:
Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf. Such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i) Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: [email protected].
Cookies
The IMMH website uses cookies — small files stored in your web browser — to identify visitors based on browser information, IP address and username.
Internal cookies. We use cookies to record when you’ve accessed our service, and to recognise who you are when you return to our platform. These cookies are only used by us, and the information they contain is not shared with anyone else.
Analytics. We also use cookies provided by Google Analytics to understand trends about our services and content, including where users come from, which pages are most popular, and the effectiveness of our marketing. Google Analytics privacy and data security policies are available at
http://www.google.co.uk/intl/en/analytics/privacyoverview.html.
Please see this link for information on how to disable cookies. However, please note that disabling cookies may affect some features of our website.
Rights regarding your information
You have the following rights regarding your personal information:
- Access to and correction of information, and data portability. You can request to receive a copy of the personal data we hold about you (subject to certain limitations – e.g. where the data also relates to other individuals) and/or to correct any errors in it. Where you have provided us data by consent, you have the right to receive the copy in machine-readable format.
- Deletion and restriction of processing of information. We will erase or restrict processing of your data upon request (not including any data we need to keep or process for administrative, legal, or security purposes).
- Unsubscribe. You may remove your email address from our database by clicking the ‘unsubscribe’ link in any of our emails.
- Withdrawal of consent. Where you have consented to us processing your information, you may withdraw consent at any time.
If you wish to exercise these rights, please contact us at [email protected].
How long we keep your information
- Subscriber information. We keep subscribers’ information on our mailing list until you ask us to remove it.
- Other user information. We keep other user information on our mailing list until you ask us to remove it.
Information security and storage
We maintain strict security, including by use of plugins to ensure that login details are encrypted and ensuring that our database (including any stored backups) are secured through our web server technology maintained by our web host. Website administrators may be able to see and edit your information, and we ensure that they are aware of the confidential nature of the information.
Changes to this Policy
From time to time, IMMH may revise this Policy to reflect changes in the law, changes in our services, or for other reasons. Updated versions of this Policy will be posted on our website. If we make significant changes to the Policy, we will contact those on our email list to explain the changes.
Contact information and complaints
If you have any questions or concerns about this Policy or the way we use your information, please contact us via [email protected].
If you consider that we have not addressed a problem, you have a right to complain to the UK Information Commissioner’s Office. Further information can be found at https://ico.org.uk/concerns/.
